At MYRELAVIX, we prioritize customer satisfaction and aim to provide products and services that meet your expectations. If you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. You have 30 calendar days to return an item from the date you received it.
Certain types of goods are exempt from being returned, including perishable goods such as food, flowers, newspapers, or magazines. We also do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids and gases.
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
To return your product, you should mail it to: MYRELAVIX, 123 Business Road, Suite 456, Commerce City, CA, 90210.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund policy, please contact us at [email protected] or call us at (555) 123-4567.